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Embedded Network Guidelines Australia

How to Understand Embedded Network Guidelines

Do I need to appoint an Embedded Network Manager (ENM)? If so, what guidelines or requirements do I need to meet to stay compliant with these guidelines?

At ENM Solutions, we hear these two questions daily. As a business that helps Owners, Body Corporates and Owners Corporations, we understand these Embedded Network guidelines and are a go-to source for information about embedded networks.

We’ve tried to provide an easy-to-understand ‘frequently asked’ answers below regarding key embedded network matters.

What you Need to Know about Embedded Network Guidelines

  • Do I need an ENM? You need to appoint an Embedded Network Manager if your building, Body Corporate or Owners Corporation operates an embedded network for itscustomers, if there are greater than 30 customers, and if the network is registered in an applicable activity class. These are ND10, NR1, NR3, NR5 and NR6. This requirement comes from a package of reforms put forth by the Australian Energy Market Commission (AEMC), called ‘power of choice.’ The power of choice reforms are designed to create a freer energy services market. In the past, customers have sometimes complained that embedded networks made it difficult or impossible for them to shop for cheaper or better alternatives. An ENM is responsible for making sure this kind of situation does not occur within an embedded network.
  • What does an ENM do? The ENM plays a fundamental role in the market (as required by the network exemption guideline) to facilitate retail competition in Embedded Networks. Before the reform commencing on the 1st of December, 2017, the ENM role did not exist. The ENM has the responsibility of creating and managing the National Meter Identifier (NMI) for each customer that wishes to choose their own electricity retailer. A NMI is what identifies a customer in the Market Settlement and Transfer Solutions (MSATS), which in turn, allows that customer to shop for electricity from any retailer. ENMs are also required to enter data from each customer NMI—as well as from the embedded network’s ‘parent meter’—into MSATS. Essentially, the job of the ENM is to give customers access to the wider market (if they want it) and to make shopping around for electricity services possible for everyone.
  • Are there any exemptions? There are states, territories and regions throughout Australia where embedded networks are not required to follow all embedded network guidelines. For instance, if the Embedded Network does a poll of all customers within the site, and a two thirds majority votes to not appoint an ENM. However, embedded networks in most parts of Australia—including the Australian Capital Territory, South Australia, New South Wales, Victoria and Queensland—should assume that they must abide by all conditions of the network guidelines.

Meet Embedded Network Guidelines with the Help of ENM Solutions

If you operate an embedded network and need to ensure that you are compliant with the guidelines, ENM Solutions can help. We provide professional services for embedded networks throughout Australia and can assist you in understanding and complying with all relevant guidelines. Contact us today to learn more.

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